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Frequently Asked Questions

 
Who does the painting & who will supervise the job?

How do your prices compare to those of your competitors?

Once you start my project, will you also be working on other projects? What happens if it rains?

Do you protect our furnishings and clean up after you are done?

Do you have references?

Do you have a warranty?

Are you licensed, bonded and insured?

What do I do if there is damaged drywall on the inside of my home or rotten boards outside?

What type of paint do you use?

What do I have to do in order to get ready for the painters?

Why hire Titan?

What if I have a problem after the project is complete?

Other than painting, What services do you offer?


Who does the painting & who will supervise the job?

    Titan Painting has a foreman on each job who is responsible for directing 2-3 other painters. The foreman or the project manager will check-in with you on a DAILY basis to give you a progress report and address any concerns.

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How do your prices compare to those of your competitors?

    You'll often find that painting contractors have a wide range of prices. Generally speaking, our prices are usually within 10% of other bids our customers receive. Sometimes we're the lower bid, and sometimes we're a bit higher. If a price seems excessively high or too low, make sure you understand exactly what you're buying and who you're buying from. It does cost more to use a licensed contractor who will properly prepare surfaces before painting and use quality products rather than one who is unlicensed or rushes the work. Make sure to call several references, and compare bids 'apples to apples.'

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Once you start my project, will you also be working on other projects? What happens if it rains?

    Once we start your home, the crew will be there until the project is complete. If it rains, we will pack up until it is OK to resume your project, and then we'll continue on your home until we finish.

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Do you protect our furnishings and clean up after you are done?

    Yes. Before we begin, we will organize a place where we can stack our ladders and store our tools at the end of the day. We cover furniture and floors indoors, and when we paint exteriors we cover plants, decks, roofs, etc. We clean up every day, and at the end of the project we dispose of the rubbish.

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Do you have references?

    Yes. We have some testimonials here on our website. However, if you call or e-mail us, we'll send you a list of people in your neighborhood who we have done work for. Also, when you set up a free estimate with Titan, you will receive a list of references, people in your community who you can call and speak to!

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Do you have a warranty?

    Yes, your paint job comes with two warranties. The paint stores warranty their products. Titan Painting warranties the workmanship. Make sure to ask about the various grades of paint and their respective warranties. Titan has an industry-leading 5-year warranty! We will stand by our work. The proposal we provide you with during your painting estimate will include the written warranty.

    Like you, we do not like all the fine print that follows most warranties, so here are the details of ours:

    We will repair any vertical surfaces where paint is peeling, blistering, cracking, or bubbling because of improper application or exterior moisture for up to five years after the date your project was completed. Walked-on surfaces cannot be warranted because they typically must be re-finished every couple years and because traffic on those surfaces can wear the paint/stain prematurely. However, we will take the time to properly seal and protect your deck, and give you information on how to best maintain it.

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Are you licensed, bonded and insured?

    Yes. Titan Painting and Home Maintenance is licensed in both Washington and Oregon. WA License: TITANPM927BM; OR CCB: 184333. We carry insurance with $2 million aggregate coverage.

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What do I do if there is damaged drywall on the inside of my home or rotten boards outside?

    Before we paint any surface, we will inspect it and prepare it to be painted. We can repair drywall damage and if there are rotten boards that we cannot fix, we'll recommend a handy-man who can repair the damaged areas.

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What type of paint do you use?

    We can use any of the major brands, but we typically use Miller Paint and Sherwin-Williams Paint. Some customers opt to use Benjamin Moore Paints or Rodda Paint. We are comfortable using most brands, but we would want to identify your painting needs before selecting a paint product. There can be huge differences in paint costs and performance. We can also use paints from the larger home-improvement stores, but we can get higher-quality paints for lower prices at stores that specialize in selling paint products.

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What do I have to do in order to get ready for the painters?

    For exterior projects, we'll arrange a time when we can wash your home and paint test-patches of colors on your home. We will also discuss with you which plants may need to be trimmed. We consider your pets and young children's naps times before we start any work. For interior projects we only ask that you move delicate items off the walls and from furniture we will move. We will move and replace the furniture, window treatments, and switch plates.

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Why hire Titan?

    We aim to impress every client. We know our competitors, and we aim to do better in every important category. We have a warranty that stands apart. We leave your home more tidy than when we arrived. Our customers trust us around their families and in their homes. You'll get the benefits associated with a large company: competitive pricing and a licensed, bonded, and insured contractor. And you'll enjoy the perks of hiring a local contractor: a hands-on, easily accessible owner who knows every customer by name.

    We want to be the best in our field and in our market. Click here to read the clear mission, vision, and set of values which guides our company.

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What if I have a problem after the project is complete?

    You don't have to worry. You can look to our written warranty to handle most issues. If you notice the problem soon after the project has been completed, we'll come right back and take care of the issue. If it's something that you notice during the rainy season, we'll be there as soon as the weather permits.

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Other than painting, What services do you offer?

    In addition to painting your home, we can arrange to clean windows, powerwash driveways and walkways, install materials to keep birds from nesting, remove moss from your roof, replace rotten boards, and other light handyman work. If there's something you can't reach or need help doing, we're there to help!

    We want to be the company who takes care of your home—inside and out.

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We show up on time. We clean up.
We treat your property and family with respect.
We Promise!

 
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