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Frequently Asked Questions

 
Who does the painting & who will supervise the job?

How do your prices compare to those of your competitors?

Once you start my project, will you also be working on other projects? What happens if it rains?

Do you protect our furnishings and clean up after you are done?

Do you have references?

Do you have a warranty?

Are you licensed, bonded and insured?

What do I do if there is damaged drywall on the inside of my home or rotten boards outside?

What kind of paint do you use?

What do I have to do in order to get ready for the painters?

Why hire Titan?

What if I have a problem after the project is complete?

Other than painting, What services do you offer?


Who does the painting & who will supervise the job?

    Titan Painting has a foreman on each job who is responsible for directing 2-3 other painters. The foreman or the project manager will check-in with you on a DAILY basis to give you a progress report and address any concerns.

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How do your prices compare to those of your competitors?

    You'll often find that painting contractors have a wide range of prices. Generally speaking, our prices are usually within 10% of other bids our customers receive. Sometimes we're the lower bid, and sometimes we're a bit higher. If a price seems excessively high or too low, make sure you understand exactly what you're buying and who you're buying from. It does cost more to use a licensed contractor who will properly prepare surfaces before painting and use quality products rather than one who is unlicensed or rushes the work. Make sure to call several references, and compare bids 'apples to apples.'

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Once you start my project, will you also be working on other projects? What happens if it rains?

    Once we start your home, the crew will be there until the project is complete. If it rains, we will pack up until it is OK to resume your project, and then we'll continue on your home until we finish.

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Do you protect our furnishings and clean up after you are done?

    Yes. Before we begin, we will organize a place where we can stack our ladders and store our tools at the end of the day. We cover furniture and floors indoors, and when we paint exteriors we cover plants, decks, roofs, etc. We clean up every day, and at the end of the project we dispose of the rubbish.

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Do you have references?

    Yes. We have some testimonials here on our website. However, if you call or e-mail us, we'll send you a list of people in your neighborhood who we have done work for. Also, when you set up a free estimate with Titan, you will receive a list of references, people in your community who you can call and speak to!

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Do you have a warranty?

    Yes, a two-year limited warranty on most work. The proposal that details the work to be completed on your home includes a written warranty.

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Are you licensed, bonded and insured?

    Yes. Titan Painting and Home Maintenance is licensed by the State of Washington. Unified Business ID# 602-779-906. We carry insurance with $2 million aggregate coverage.

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What do I do if there is damaged drywall on the inside of my home or rotten boards outside?

    Before we paint any surface, we will inspect it and prepare it to be painted. We can repair drywall damage and if there are rotten boards that we cannot fix, we'll recommend a handy-man who can repair the damaged areas.

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What kind of paint do you use?

    Typically, we use paints from Miller Paint and Sherwin Williams, but we are familiar with all the major paint suppliers. Of course, we also listen to customer preferences. We will make sure to give you our professional opinion of which specific paint or stain will work best for your project.

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What do I have to do in order to get ready for the painters?

    For exterior projects, we'll arrange a time when we can wash your home and paint test-patches of colors on your home. We will also discuss with you which plants may need to be trimmed. We consider your pets and young children's naps times before we start any work. For interior projects we only ask that you move delicate items off the walls and from furniture we will move. We will move and replace the furniture, window treatments, and switch plates.

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Why hire Titan?

    We aim to impress every client. We know our competitors, and we aim to do better in every important category. We have a warranty that stands apart. We leave your home more tidy than when we arrived. Our customers trust us around their families and in their homes. You'll get the benefits associated with a large company: competitive pricing and a licensed, bonded, and insured contractor. And you'll enjoy the perks of hiring a local contractor: a hands-on, easily accessible owner who knows every customer by name.

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What if I have a problem after the project is complete?

    You don't have to worry. You can look to our written warranty to handle most issues. If you notice the problem soon after the project has been completed, we'll come right back and take care of the issue. If it's something that you notice during the rainy season, we'll be there as soon as the weather permits.

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Other than painting, What services do you offer?

    In addition to painting your home, we can arrange to clean windows, powerwash driveways and walkways, install materials to keep birds from nesting, remove moss from your roof, replace rotten boards, and other light handyman work. If there's something you can't reach or need help doing, we're there to help!

    We want to be the company who takes care of your home—inside and out.

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We show up on time. We clean up.
We treat your property and family with respect.
We Promise!

 
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